Information Technology: Desktop Support

Become a computer guru with our IT: Desktop Support program. You’ll become familiar with desktop computers, operating systems and a wide array of software applications, while learning troubleshooting, PC repair, hardware and software installation, networking and much more. You’ll even use our fully-equipped lab to build and maintain a computer. Students may also prepare to write exams that lead to industry credentials such as Microsoft’s MCTS (Microsoft Certified Technology Specialist) and CompTIA’s Network+ and A+ exams.

• High School Diploma or Adult High School Diploma or GED Diploma of High School Equivalency

Graduates may be employed as a hardware installation technician, help desk technician, PC bench technician or PC salesperson.

2242 - Electronic service technicians (household and business equipment)

• Computer Hardware
• Operating Systems
• Networking Basics
• Microsoft Office™
• Visual Bbasic™ Programming
• Web Page Design
• Written and Oral Communications
• Advanced Operating Systems
• Computer Repair
• Small Office Home Office (SOHO) Networking
• Microsoft Windows™
• Macintosh™ Operating System
• Supporting and Troubleshooting Desktop Applications
• Employability Skills

High school students having taken IT120 will receive credit for Computer Application SAAL1388 delivered in first term of all NBCC IT offerings. High school students may also be given credit for Cisco Networking Academy Program courses they have taken in high school. This is a L.I.V.E. program. NBCC L.I.V.E. students have a world of knowledge at their fingertips via the NBCC wireless network. Classes that use the L.I.V.E. program are different from traditional classes because students may find themselves completing class assignments online or maintaining an electronic journal. When not in the classroom, students can still communicate with their classmates and instructors in an electronic medium, measure their knowledge through online tests, or simply conduct research on the internet. To find out more about how L.I.V.E. works, click here