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Hospitality & Tourism Operations: Hotel and Restaurant
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Hospitality & Tourism Operations: Hotel and Restaurant

Hospitality & Tourism Operations: Hotel and Restaurant
Campus(es): NBCC St. Andrews Campus
506-529-5024

Duration:The requirements for this certificate program may be achieved within one academic year of full-time study.
Program Description

Learn the business-savvy side of hospitality industry management. Develop applied skills that help you navigate hotel, restaurant and culinary business models. You’ll confidently explore the challenges and successes of running a cost-effective operation that provides great service. There’s a lot behind the scenes of a smooth hotel check-in or posh dinner reservation. Our Hospitality and Tourism Operations: Hotel and Restaurant program gives you the inside training to provide superior experiences. In our McCain Centre for Culinary Training and Lady Dunn Dining Room, you’ll develop foundation skills and combine business management abilities with applied activities related to hotel, food service and culinary operations. Classes are designed to reinforce workplace essential skills like communication, technology, teamwork, environmental ethics, personal development, project and time management, workplace safety, global issues and problem solving. As the result of hands-on work in all elements of hotel, food and beverage and kitchen operations, graduates will be competent in the successful delivery of food and beverage services and lodging administration practices.

Admission Requirements Profile A
  • High School Diploma or Adult High School Diploma or GED Diploma of High School Equivalency
Career Possibilities

You will have many options for career development depending on your prior experience, adaptability and willingness to relocate. The Hospitality and Tourism Operations: Hotel and Restaurant program will prepare you for employment in hotels, restaurants, resorts, catering companies, hospitality supply companies, convention centres and beverage operations.

NOC Codes

0631 - Restaurant and Food Service Managers
0632 - Accommodation Service Managers
1226 - Conference and Event Planners
6435 - Hotel Front Desk Clerks
6451 - Maîtres d'hôtel and Hosts/Hostesses
6452 - Bartenders
6453 - Food and Beverage Servers

What You Will Learn
  • Food and Beverage Operations
  • Lodging Operations
  • Conventions and Banquets
  • Health and Safety
  • Wine and Spirits
  • Cooking Techniques and Food Presentation
  • Communication and Writing
  • Technology
  • Presentation Skills
  • Marketing
  • Hospitality and Tourism Industry Experience
External Certifications

Hospitality & Tourism Operations: Hotel and Restaurant graduates may have an opportunity to aquire the following external certifications upon meeting the external agencies certification requirements and paying any required fees to the external agency:

Institution:Canadian Red Cross
External Certification:Certification
Information:An external certification from the Canadian Red Cross for Emergency First Aid could be obtained.
Institution:National Food Safety Training Program
External Certification:National Certification
Information:NFSTP covers: Food Safety Hazards, Facilities and Equipment Design, Sanitation and Pest Control, Employee and Visitor issues, Control of Hazards, Following the Flow of Food
Institution:SuperHost
External Certification:SuperHost Fundamentals
Information:

The widely-recognized SuperHost Fundamentals Certificate is highly valued by employers throughout the service and hospitality industries seeking staff who are well-trained in providing exceptional customer service. SuperHost Fundamentals is a workshop that teaches front-line employees important, practical skills and techniques for providing excellent customer service.

Institution:WorkSafeNB
External Certification:WHMIS
Information:WHMIS stands for Workplace Hazardous Materials Information System. WHMIS was designed to ensure the safety of employers and employees while at the workplace. In particular, the system was designed to keep workers and employers informed of the dangers and hazards associated with the chemicals and substances that they may come into contact with while on the job.
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